New: Norrsent Copilot for better risk identification and mitigation planning

Platform

Capture incidents in real time and respond with confidence

Structured incident reporting that connects every event directly to your risk register — turning incidents into intelligence and helping your team respond faster, learn faster, and prevent recurrence.

How it works

01

Capture

Report incidents immediately via structured forms on any device. Severity classification and stakeholder notifications happen automatically at the moment of capture.

02

Respond

Assign corrective actions with owners and deadlines. Automated reminders keep the response moving without manual chasing.

03

Learn

Link incidents to your risk register, identify root causes, and track trends over time. Every incident makes your risk programme smarter.

Key capabilities

Real-time incident capture

Report incidents immediately via structured forms on any device. Incidents are categorised by type and severity at capture, triggering the right notifications and workflows instantly.

Automated escalation

High-severity incidents trigger immediate notifications to risk managers, compliance officers, or executives — based on your configured escalation matrix. Nothing waits in an inbox.

Risk register integration

Link incidents directly to existing risk register entries or automatically generate new risk entries from recurring patterns. Every incident enriches your risk intelligence.

Corrective action tracking

Assign remediation actions with owners, due dates, and automated reminders. Track progress end-to-end with full audit trail from incident report to resolution.

Root cause analysis

Document root cause findings directly within the incident record. Link root causes to systemic risks and trigger mitigation plan updates to prevent recurrence.

Trend analysis and reporting

Analyse incident history across categories, locations, time periods, and business units. Identify systemic weaknesses before they escalate and generate board-ready incident summaries on demand.

Get started

See Incident Reporting in action